Terms and conditions

1. DEFINITIONS

   In these Terms and Conditions, "we" or "us" refers to Manchester 235 Casino, a trading name of Metropolitan Casinos Ltd. The terms "you" and "your" refer to any individual using our services.

2. ACCEPTANCE OF TERMS

   By entering the casino premises, accessing our website, mobile app, or participating in any promotions, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

3. AGE AND IDENTITY VERIFICATION

   You must be at least 18 years old (or the age required by law for your jurisdiction) to enter our premises or use our services. You may be asked to provide identification to verify your age and identity.

4. SELF-EXCLUSION POLICY

   We offer a self-exclusion scheme, which allows you to exclude yourself from using our facilities for specified periods of time. If you opt-in to this scheme, we will take reasonable steps to prevent you from accessing our premises during the exclusion period.

5. ACCOUNT RESTRICTIONS AND CLOSURE

   Your account or membership may be restricted or closed if we reasonably believe that you have breached these Terms and Conditions, attempted fraud or money laundering, engaged in abusive behavior, or self-excluded yourself.

6. DEPOSIT LIMITS

   While our premises do not currently offer online-style deposit limit sliders, we encourage responsible gaming practices and recommend setting your own personal limits to ensure safe play.

7. RESPONSIBLE GAMING FEATURES

   We support a range of responsible gaming features including time-outs, self-exclusion options, and links to external support organizations for those struggling with problem gambling.

8. SECURITY AND FAIR PLAY

   Our premises and online presence are secured using modern TLS encryption standards to protect user data. We use certified gaming equipment and RNGs compliant with UKGC technical standards to ensure fair play.

9. CUSTOMER SUPPORT

   You can contact us via phone or through our website for assistance, and we aim to respond promptly to any queries or issues you may have during your visit.

10. CHANGES TO TERMS AND CONDITIONS

    We reserve the right to update these Terms and Conditions at any time without prior notice. Your continued use of our services will be deemed as acceptance of the revised terms.

11. GOVERNING LAW AND JURISDICTION

    These Terms and Conditions shall be governed by and construed in accordance with English law, and any disputes arising from or related to these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts of England and Wales.

12. ENTIRE AGREEMENT

    This document contains the entire agreement between us regarding your use of our services. Any waiver or amendment to these Terms and Conditions must be in writing and signed by both parties.

13. INVALIDITY OF PROVISIONS

    If any provision of these Terms and Conditions is held invalid, void, or unenforceable, such provisions shall be deemed severable from the remainder, which will continue in full force and effect as though such provision had never been included.

14. COMPLETENESS AND CONSTRUCTION

    These Terms and Conditions represent the complete agreement between us regarding your use of our services. Any inconsistency or conflict between these Terms and Conditions and any other document shall be resolved in favor of these Terms and Conditions.

By continuing to use our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.